Bridgr Insights

The 5 levels of digital maturity

It’s easy to assume that by 2021, organizations’ digitization maturity level is or nearly high and that digital transformation holds no secrets for them. However, the reality is that business leaders are struggling to keep up with the pace of technological advancement without really knowing it.

Today, it is possible for these organizations to test their digital maturity and know their exact level in a few simple steps.

Digital Score, BRIDGR‘s new intuitive tool, will let you know in a few simple steps. Based on artificial intelligence, Digital Score gives you a complete assessment of your digital maturity level based on your answers to the questions asked. (The assessment includes a score, a complete and detailed report, a tailored digital roadmap, real-time solution recommendations and finally a comparison with the competition).

After completing their digital assessment, organizations are given a score and an overall maturity level. This level allows them to:

  • Know where they stand in their digital transformation.
  • Make good decisions.
  • Set goals according to the recommendations of this level.
  • Have a clear vision of the road ahead.
  • Know where they stand in relation to the competition.
  • Know the resources they will need to move forward.

Here’s an overview of the five levels of digital maturity according to BRIDGR. It’s time to find out what yours entails.


It’s time to get your foot in the door of digital transformation!

Digital transformation is not a topic addressed by “Traditionalist” organizations. They have other priorities in mind that do not involve the digitization of their processes.

However, it is not too late for these companies to start learning about the big project that digital transformation represents and all the benefits it can bring them today and tomorrow. All they need to do is take the first step and conduct their digital maturity assessment to know exactly where to start and with what resources to do it!


Very good start!

When an organization is called “Aspiring”, it is therefore familiar with what digital transformation entails, but lacks the knowledge and resources to put it into action.

Aspiring” companies have basic knowledge in terms of enterprise architecture, data management and innovation culture. The basics are just the beginning, and they need to roll up their sleeves to improve their performance in all dimensions and, above all, prepare for the changes they will have to make.

Read also: Now is the time to update your technologies

To do this, what better way than to launch a pilot project! This involves prioritizing the first actions to be taken to ensure that the digital transformation process starts on the right foot. The pilot project in question should not have a direct impact on current operations, so risks are minimized.


Bravo, we must continue on this great path!

Evolving organizations are well aware of the role and importance of digital transformation for their development. They aspire to go further and their level of maturity today indicates that they are halfway through their journey. In their interest, these companies must continue their efforts, structure and relaunch their projects, train their teams for change and consolidate their infrastructure for better performance.

In order to improve, “Evolving” organizations must launch well-structured projects and use digital technology to develop their business strategy. Nothing should be left to chance, from IT infrastructure to data exploitation and analysis, to process agility and flexibility. Not to mention, of course, the implementation of a corporate culture focused on innovation and open-mindedness.


A few more small efforts!

The “Modern” level demonstrates advanced mastery of all aspects of digital transformation, although some still need improvement.

Leaders of “Modern” organizations are open to change and give some priority to digital. It is only necessary for their companies to innovate in order to reach their best performance on optimization, real-time decision making, implementing open innovation, improving their infrastructure and even leveraging data in decision making.

To get to the next level, these companies need to think about strengthening the integration of the 5 dimensions of digital maturity and continue to drive all their projects.


The ultimate level in digital transformation!

Organizations that achieve the “Futurist” level have developed remarkable digital ingenuity. Their mastery of digital transformation is clearly seen through their solid IT infrastructure as well as their good management of data and new technologies. Their corporate culture is oriented towards innovation and progress, which makes their employees adaptable to change and to all the new developments in technology. Not to mention that all or most of their operations and processes are fully or mostly automated and optimized.

Read also: An introduction to digital maturity

Although “Futurist” organizations are considered digital leaders, they should not lose sight of their purpose. As digital transformation is a continuous improvement process, these companies must constantly keep abreast of new trends and practices and integrate them, as needed, into their digitalization strategy.

Digital Score adapts to the specific needs of each organization, allowing it to start its digital transformation on the right foot.

Regardless of their level of digital maturity, all organizations can perform their diagnosis and know in a few simple steps how to undertake their digital transformation project. In addition to obtaining a clear vision, Digital Score provides them with all the tools they need to succeed.

Lila Ourari

Communications Officer @ BRIDGR

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